Consultation And Travel Advice

We would love to hear from you

If you’d like to know more about our deluxe river and yacht cruises, give our friendly consultants a call! Our Reservation Centre is currently experiencing unprecedented high call volumes resulting in unusually long wait times. We appreciate your patience during this time.
Get in touch with Emerald Cruises
Our dedicated and friendly reservations consultants are based in both Vancouver, BC, CA and Boston, MA, USA and are available as follows:
(Pacific Standard Time)

Monday 7:00 to 16:00
Tuesday 7:00 to 16:00
Wednesday 7:00 to 16:00
Thursday 7:00 to 16:00
Friday 7:00 to 16:00
Saturday* 9:00 to 13:00
Sunday* Closed
*Please note our Administrative Department (aftersales) is closed on Saturday and Sunday as well and our Reservations call centre may be closed on select statutory holidays.

Customer Care Inquiries
Call us toll-free at 1 855 444 0161

Media Inquiries
For media inquiries only, please contact:
Elliot Gillies, Media Relations Officer

Visit us

Our Vancouver office is temporarily closed. Please contact our reservations consultants by phoning 855 444 0161 or emailing

Emerald Cruises

Suite 1025
401 West Georgia Street
Vancouver BC V6B 5A1